Communicating with Customers
ENIT Offices, 1 Princes Street, London, W1B 2AY
As an Italy specialist, your expertise is your greatest asset—but you can’t be awake 24/7. That’s where smart automation comes in.
Join our upcoming ABTOI training session to learn how to turn your destination knowledge into an “always-on” customer experience. We’re showing you how to scale your personal touch without losing the human connection that defines your brand.
What we’ll cover:
-
The Hybrid model: what to automate vs. what to keep human.
-
The journey: building workflows from first inspiration to the post-trip “welcome home.”
-
Content strategy: using travel tips and local insights to drive repeat business.
Training is exclusively for ABTOI members.
